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AI is changing who employers want to lead HR, and why
Recent "missteps" of Australian organisations attempting AI transformations reveal three consistent themes, which will change who employers want for top HR roles, talent specialists say.
According to ATC Events & Media director Jo Vohland, the themes emerging from botched transformations are that:
- The human impact is central – and the 'people story' will always eclipse the 'efficiency story'.
- Unions and regulators will step in – AI transformations aren't internal matters; they can quickly escalate to the Fair Work Commission, industrial action, and public scrutiny. Once that happens, organisations lose control of the narrative.
- Decisions are being reversed – for example, redundancies have been rolled back and apologies made once public and legal scrutiny is involved.
"The lesson is clear," Vohland tells HR Daily. "HR leaders cannot be passive executors of transformation...
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