An HR investigation into a workplace incident was "too narrow" and resulted in a flawed process, the Fair Work Commission has ruled in unfair dismissal proceedings.

An HR manager's incorrect advice regarding the entitlements an employee would receive if he quit wasn't intended to force his hand, the Fair Work Commission has found.

Amid increasing reports of burnout, a positive psychology specialist is calling on employers to take a strengths-based approach to redesigning work.

When an employer receives a complaint or becomes aware of a conduct issue, it's not always appropriate to go down a traditional disciplinary path. This HR Daily Premium Q&A will discuss alternative options and how to determine which is best in various circumstances.

An independent investigation followed by mediation might have prevented a workplace conflict from escalating into a stop-bullying application, the Fair Work Commission has noted, in highlighting some lessons for employers.

For employees, what "feels safe today may not feel safe tomorrow", so the ability to adapt and learn in real time is key to ensuring psychological safety, an organisational change specialist says.

A hybrid working guideline that allowed employees to work from home up to three days a week was "on one view generous", the Fair Work Commission has found, in a flexible work dispute.

It was reasonable not to award a sacked leader backpay along with her reinstatement, because she received a "very substantial" termination payment and made only "minimal efforts" to mitigate her loss, a Fair Work Commission full bench has ruled.

When leadership development programs fail, it's usually not due to the content, but rather because participants aren't forced to implement what they've learned, a coach and psychotherapist says.

An employee who claimed he suffered a psychological injury after performance feedback from his supervisor has failed to convince a tribunal that her behaviour amounted to unreasonable action.