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Most HR practitioners want their employee surveys to return positive findings, but if all the feedback is good, it suggests a problem with trust in the organisation, a specialist says.
When an employee survey covers a broad range of topics, results should contain good and bad news, Qualtrics chief workplace psychologist Ben Granger tells HR Daily.
"Everybody wants to see the results of a survey where everything's a green box, [but] that concerns me as a consultant," he says.
"What organisation on the planet, especially a large company, is all good? They don't exist.
"If it's an honest conversation, you should see a mix..."
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