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HR must be able to answer AI accountability questions

Too many HR practitioners aren't able to answer critical questions about the workplace decisions being made or influenced by their AI tools, technology and employment law specialists warn.

There's a big difference in the legal and other risks associated with using AI tools that summarise candidates, versus those that score them or make judgements about their "fit", HR technology expert Rebecca Skilbeck says.

"In short, summarisation is supporting human decision-making, whereas scoring or ranking influences or can even replace it," she explains in a new HR Daily Premium Q&A.

In the latter cases, employers' biggest risk is the "black box problem", Ashurst partner Trent Sebbens says.

"That is, how are you going to be able to explain the use of AI and what role AI played in the decision-making?"...

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