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Managers' avoidance of difficult processes has long-term implications

Amid widespread concerns that managers are avoiding difficult processes due to psychosocial safety fears, a lawyer warns that this approach can actually increase the risk of claims.

"These processes can't be avoided just because they are difficult. To do so would grind an organisation to a halt operationally," Clayton Utz partner Amanda Lyras says in a new HR Daily Premium webcast on psychological injury claims and 'reasonable management action'.

"It's not commercially viable for an organisation to be unable to deal with poor performers, redundant roles, or allegations of poor behaviour, out of a fear of creating psychosocial hazards and giving rise to claims risk," she notes.

However, Lyras says, avoiding management action in the long term also creates additional risks...

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