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Numbers aren't the only culprit when group decisions go wrong

It's true that including more voices can lead to better workforce strategies, but the quality of group decision-making is being undermined by factors at both the macro and micro level, according to an expert facilitator.

The fact many organisations are making their decision-making processes more inclusive is a good thing, says The Change Company director Paul Donovan.

"There is this awareness that it's better if we're all involved in this decision somehow, because it will be a richer discussion, and we all need to buy in," he says.

However, involving bigger or more diverse groups doesn't necessarily lead to better decisions, he tells HR Daily. This is playing out across Australia, with employees at all levels frustrated by meetings that go nowhere...

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