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Regulator targets automated decision-making, as privacy complaints surge

Amid rising privacy complaints, Australia's information regulator is promoting "good privacy practices" and has issued new guidance on responsible automated decision-making.

Australian Privacy Commissioner Carly Kind says complaints to the Office of the Australian Information Commissioner (OAIC) have "dramatically increased"; the OAIC's Annual Report 2025-26 shows 60% year-on-year growth.

"The growing prevalence of privacy concerns in media and public discourses, spurred by the expansion of AI capabilities and the proliferation of surveillance wearables, have heightened public anxieties around privacy issues," Kind says.

"At the same time, privacy breaches and harms continue to occur with worrying frequency."

The report notes that amid increasing privacy risks caused by AI, the OAIC continues to promote good privacy practices to mitigate those risks...

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