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The importance of managing low job control as a psychosocial hazard can't be underestimated, because "control is what lets people cope with demand", a safety and compliance specialist says.

"Once that control's removed, [work] can become unmanageable and can become overwhelming for the person," Risk Collective director Amy Towers warns, in a new HR Daily Premium Q&A.

Avoiding mismatched expectations is a key part of managing the risk of low job control, Towers says, because some people are happy without much autonomy in their work, while for others "it becomes a risk", and especially when paired with high demands...