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"Rubbish" HR systems reflect badly on functions
No matter how smart they are, people and culture leaders will be judged by HR's systems, because it's those, not the people, that the majority of staff interact with, a CPO warns.
When Chris Youness was appointed the City of Sydney's CPO in 2022, his task was to modernise and transform the department, but even he wasn't entirely sure what that might involve.
In researching the function's pain points, Youness says he encountered the phrase, "it's a systems issue", early and often.
"I continued to hear from our team that 'it was a systems issue'," he tells HR Daily, until he reached the point where he'd "had enough"...
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