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There's an implied term in contracts of employment that people will have to participate in uncomfortable conversations, according to a conflict specialist who says these should be "part of an organisation's DNA".

In a new HR Daily Premium webcast on what's driving workplace conflict, The Zalt Group director Zandy Fell revisits a recent article on misuse of the term "psychological safety", noting that in today's workplaces, too many employees are shutting down uncomfortable conversations by saying they feel "unsafe".

One of the benefits of ensuring both managers and employees understand what psychosocial safety isn't, it that they'll be less likely to mistake discomfort for danger, or to avoid important conversations because they might be uncomfortable, Fell says...