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HR "can't skip this part" when implementing AI
Implementing AI and other new technology only increases productivity if the time saved is put to good use, according to a workplace advisor calling for more strategic HR in this space.
Qualtrics principal behavioural scientist Dr Cecelia Herbert says the pace and scale with which AI is entering workplaces will bring disruption to every employee and every workforce.
Many people fear they'll lose their jobs entirely but, quoting Harvard Business School professor Karim Lakhani, Herbert says AI isn't going to replace humans, rather, "humans with AI will replace humans without AI".
The question for HR is how to support and enable employees through the rapid transition...
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