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AI will make performance management less HR-centric

Performance management is set to become less HR-centric, more continuous, and more cross-functional, according to an authority on KPIs who foresees employers using unprecedented amounts of data to make people decisions.

In Key Performance Indicators: The Complete Guide to KPIs for Business Success, management expert and academic Emanuel Camilleri says employee performance depends on an organisation's ability to motivate and reward its people, which hinges on its ability to assess their performance.

Camilleri says new technology is being "rapidly adopted" to make performance measurement "as effortless as possible", enabling employees to agree to, and employers to monitor, more agile objectives and shorter‑term priorities.

And AI's ability to detect patterns and perform statistical forecasting will enable decision-making that draws on more information, including real-time and predictive data, he says...

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