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At an organisation with unusually high risk and reward opportunities, scrutinising the judgement capabilities of incoming employees is essential, according to a CPO.

Judo Bank, which was founded by former executives of the big four banks in 2016 and became ASX-listed in 2021, now has a headcount of almost 600 and is recognised as the fastest-growing new bank in the world, says chief people and culture officer Jess Lantieri.

Attracting high performers to apply for roles hasn't been a problem, she says, because the bank's idea of "old-school relationship banking" – empowering employees to exercise their judgement and make decisions, while enabled by modern, cloud-based technologies – is "very attractive to a lot of the talent at the major banks".

What new hires have to accept is a different way of working, compared to where they were previously. Teamwork is a core value, so employees don't have individual sales targets, and scorecards are at a team level...