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A "clunky, hybrid form of performance management" that aimed to "go easy" on a long-serving employee has backfired, with a commission overturning an employer's disciplinary decision.

Queensland Industrial Relations Commissioner John Dwyer acknowledged the employer was attempting to be "kind" to the employee, but found its "passive" approach to addressing serious performance concerns was unfair and unreasonable.

He heard that between 2019 and late 2023, the Central Queensland Hospital and Health Service nurse worked only night shifts, due to her caring responsibilities...