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When employees are disengaged, but resolve to stay with the organisation for want of a better option, they can start perceiving problems where they don't exist, a conflict resolution specialist warns.
If a person's attitude is, "I don't really want to be here, but I've got no better option", then almost everything they encounter in the workplace becomes a problem, says Lindall West, the managing director of conflict support platform Ombpoint.
Employees think, for example, "My manager did not acknowledge me this morning. See, I told you it was really crap here", or, "This change initiative, well, that's never going to work. I've seen that before"...
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