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It's "absolutely" a leader's job to know how well their direct reports are managing their people, however many have no idea, a leadership expert says.
But if managers don't take an interest in what's happening two levels below them, or are too afraid to get involved, problems with the way their direct reports are managing people can easily go unaddressed, The Change Company director Paul Donovan tells HR Daily.
This issue was evident in a recent unfair dismissal claim, brought by a university director.
The Fair Work Commission heard the director's behaviour was "rude and disrespectful, micromanaging and controlling, dishonest, divisive, insubordinate, and bullying", and that various subordinates had complained about her.
The director's supervisor said he'd harboured concerns about her performance and behaviour for several years, but the Commission also heard that he'd rated her performance as "exceeds expectations", and hadn't raised any of his concerns with her...
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