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The Fair Work Commission can't resolve disputes about the termination of existing flexible working arrangements, under provisions regarding employees' right to make requests, it has confirmed in a new ruling.

Only an employer's refusal of a flexible working arrangement (FWA) request, or its lack of response within 21 days to such a request, can enliven the Commission's jurisdiction, said Deputy President Nicholas Lake.

The National Australia Bank employee had successfully requested an FWA in December 2024. This allowed her to attend her local branch for work one day per week, and to attend the Brisbane office one day per month, while working from home the remainder of the time.

NAB approved the FWA for 12 months, subject to quarterly reviews. However, in February this year, it advised the employee the FWA was terminated, because swipe card records showed she hadn't attended the Brisbane office as per the arrangement...