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When developing a bespoke skills approach, it's critical to design L&D for "the here and now", versus buying aspirational frameworks, a chief people officer says.

Becoming "future fit" is a key priority for City of Sydney, CPO Chris Youness tells HR Daily.

For the organisation, this means balancing rising community expectations with limited resources and making conscious choices about which initiatives align with its strategic direction.

For HR, it requires moving from a reactive, compliance-focused L&D model to a more strategic, impact-driven approach.

And for employees, Youness explains, it's about placing more emphasis on what people need and want, and "assessing their needs in a way that's more active"...