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The need for disruption strategies has never been clearer, with organisations' reliability determined by whether they sink or swim in a crisis, Australian academics say.

Organisations that handle crises well are "high-reliability organisations", defined by a shift in structure and culture that enables them to adapt, University of Sydney Business School associate professor Dr Sunghoon Kim and University of New South Wales Business School professor Karin Sanders say in a recent journal article they co-authored.

"We say a car is reliable when it works whenever we ignite the engine. You turn the engine on, 100 out of 100 [times] it will always turn on. That's a very reliable car," Kim tells HR Daily...