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Employers should be much more interested in the information they're collecting about employees, including from "private" conversations held on work platforms, according to a lawyer.

Speaking to HR Daily about the new tort protecting individuals against intentional or reckless invasions of privacy (explained in this HR Daily article) Burch&Co director Nich Burch stressed that platforms and tools powered by AI, that gather all kinds of information behind the scenes, could pose a significant risk.

The goal might be to measure engagement and report on employee sentiment, but often, employers are inadvertently gathering information that's not related to work as well.

Data being collected might range from private location information, to personal information intended for the ears of one listener only, that is shared via email or another communication channel that's monitored. There's also risks around information that could potentially result in discrimination, for example when making promotion decisions...