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A blanket hybrid work policy requiring 50% office time to promote collaboration and consistent service delivery wasn't inherently unreasonable, a commission has ruled in resolving a flexible work dispute.

Contrary to the employee's claims, the employer wasn't required to provide specific, role-based evidence to support its position that in-office attendance was necessary for health, safety and performance, Queensland Industrial Relations Commission Deputy President John Merrell found.

The case involved a client relations consultant employed by the State Department of Customer Services, Open Data and Small and Family Business.

In August 2025, the employee formally requested to work solely from home, performing two five-hour days per week, upon her return from parental leave...