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AI-powered agents that act without prompts are already being integrated into workflows, and it won't be long before managers are overseeing hybrid teams made up of both human and digital workers, according to a chief AI officer.

During an Aquent Australia online event, Roger Rohatgi from agentic AI provider Chai said he used to describe artificial experience (AX) as "what humans have been designing for humans, based upon what humans think humans need or want".

Increasingly, however, AI will be doing the designing for humans based on what it thinks humans need or want.

Rohatgi, who's crafted artificial experiences for Twitter, Hyundai, Motorola Solutions, BP, and major TV networks, says the difference between generative and agentic AI is that the former responds to prompts, while the latter makes decisions on its own. It acts independently, it's unscripted, it plans, executes, adapts, and does "what it thinks is best"...