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Procedural flaws undermined disciplinary process and caused psych injury

Defects in a disciplinary process "were not minor or insignificant" as an employer claimed, a commission has ruled in finding it liable for a manager's psychological injury.

The Healthshare NSW duty manager sought workers' compensation for a psychological injury that he alleged was caused by an unreasonable misconduct investigation and his subsequent dismissal.

But the employer denied liability, claiming its disciplinary process was "fair and impartial"...

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