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When it comes to managing the psychosocial hazard of job demands, employers must ensure they consider not just the amount of work but also how work is structured, according to a risk management specialist.

Topics covered in this Q&A include:

• how high and low job demands create psychosocial safety risks;
• commonly overlooked areas in risk assessments;
• the importance of efficient systems and processes;
• what demands are 'reasonable' across a workforce;
• balancing productivity and safety;
• navigating workload peaks and troughs;
• lessons from a recent psychological injury claim;
• avoiding a siloed approach to psychosocial safety;
• practical risk mitigation tips; and more.