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Managers are feeling overwhelmed and ill-equipped to support team members through challenging life events, but employers can take some relatively simple steps to alleviate this, a workplace expert says.

This Q&A covers:

• what managers are struggling with;
• increasing demands for emotional support;
• the state of empathy among managers;
• supporting employees with anxiety, depression and mental health;
• addressing excessive workloads;
• HR's role in shifting culture and building skills;
• key findings from the research; and more.