Log in or become a subscriber

Performance processes tend to serve as an annual reminder that they're not meeting their objectives, and an advisor suggests HR leaders can start moving them beyond a box-checking exercise while "the pain is fresh".

Many organisations still align their performance processes to annual reporting cycles, and regardless of what time of year that occurs, they often struggle with a mismatch between the process they intended and perceptions that derail it, says Gartner HR practice advisory director Jonathan Tabah.

A key issue is that managers still view, and therefore treat, the process as "an activity that they have to do, that isn't meaningful", he tells HR Daily.

However, "quite often, when it's seen as a box-checking exercise, it's because the actual way that performance is evaluated is not clearly or directly enough linked to what drives business outcomes"...