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Conversations about disconnecting from work after hours are important to ensure compliance with the law, but managers should be having them anyway, a communications expert says.
Policies and procedures based on the legislation can offer standard, overarching guidance, however a one-size-fits-all, top-down approach that sets out "here's when you're expected to respond" is unlikely to be effective, Leah Mether tells HR Daily.
This is because the times when out-of-hours contact is and isn't appropriate heavily depends on the workplace, the team, and its individual members. What's more, their needs and preferences will be subject to change, she says...
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