Adapting communication to build influence; and more

HR Daily Community member Jan Terkelsen explains how to effectively influence people at work, by adapting communication for 'thinkers' and 'feelers'.

Other interesting posts this week cover what motivates people to learn at work, the pros and cons of texting in the workplace, and more. Browse the posts here:

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"Strict literal adherence" to PIP wasn't reasonable action

Requiring an employee to adhere to her performance improvement plan "to the letter" was "so lacking in fairness and flexibility" that it wasn't objectively reasonable, a commission has ruled in psychological injury proceedings. more