Assertive communication positively affects employees; and more

Communicating assertively allows leaders to give employees direction and feedback without evoking a threat response, HR Daily Community member Catherine Gillespie says.

She outlines how to speak with authority and confidence in this week's featured post.

Other topics this week include acceptable workplace behaviour and conflict resolution, managing romance at work, and more. Browse the posts here:

Did you miss...

"Strict literal adherence" to PIP wasn't reasonable action

Requiring an employee to adhere to her performance improvement plan "to the letter" was "so lacking in fairness and flexibility" that it wasn't objectively reasonable, a commission has ruled in psychological injury proceedings. more