Preparing for difficult conversations; and more

How leaders prepare for challenging conversations is just as important as how they conduct them, but these require a strategy, not a script, HR Daily Community member Jan Terkelsen says.

In this week's featured post, she outlines seven ways to prepare for difficult conversations, and a framework for conducting them and reflecting on the process.

Other interesting posts this week cover the essential elements of any succession plan, 'thinking traps' that can cause bias, how to strategically manage change, and more. Browse the posts here:

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Manager's "common colloquialism" didn't convey any threat

When a manager told an employee he wanted to chat to him, but wouldn't "hold a gun" to his head, it was clearly not a threat to his safety, the Fair Work Commission has ruled in a constructive dismissal dispute. more