Six criteria make an effective support person; and more

A support person provides much more than emotional support during conflict resolution or workplace investigations, according to HR Daily Community member Zandy Fell, who says employers should embrace them.

Other posts on the Community this week cover how medical evidence helps workplace investigations, the difference between HR in Australia and the US, and more - browse the posts here:

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"Strict literal adherence" to PIP wasn't reasonable action

Requiring an employee to adhere to her performance improvement plan "to the letter" was "so lacking in fairness and flexibility" that it wasn't objectively reasonable, a commission has ruled in psychological injury proceedings. more