Six criteria make an effective support person; and more

A support person provides much more than emotional support during conflict resolution or workplace investigations, according to HR Daily Community member Zandy Fell, who says employers should embrace them.

Other posts on the Community this week cover how medical evidence helps workplace investigations, the difference between HR in Australia and the US, and more - browse the posts here:

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Manager's "common colloquialism" didn't convey any threat

When a manager told an employee he wanted to chat to him, but wouldn't "hold a gun" to his head, it was clearly not a threat to his safety, the Fair Work Commission has ruled in a constructive dismissal dispute. more