Investigations & procedural fairness | Page 56 (584 items)


Webcast: Workplace investigations - Interviewing complainants

Do you know how to obtain an honest, reliable account from a complainant after a workplace incident? Watch this webcast to learn which steps to take.



The presentation, by WISE Workplace founder and expert interviewer Harriet Stacey, covers:

  • the aim of the complainant interview;
  • the nature of incidents reported by complainants;
  • the role of memory;
  • cognitive interviewing strategies;
  • applying the PEACE model to complainant interviews; and
  • recording interviews.











Page 56 of 59 | Total articles: 584