A worker who initially refrained from reporting s-xual harassment, due to an executive's insensitive remarks, has been awarded nearly half a million dollars in damages from a contractor.
Even with the best of intentions, HR managers often escalate workplace conflict, but with the right approach they can be incredibly effective at minimising or even preventing it, according to Mindful Mediation founder Caryn Cridland.
Employers are placing undue weight on the power of salary as a retention tool, often thinking that pay factors more highly in reasons to leave than employees do, according to a recent study.
The actions HR professionals take in response to employee grievances can have a huge impact on preventing and minimising workplace conflict. Here are 14 ways to de-escalate complaints.
HR professionals' duties under work, health and safety laws expose them to numerous personal legal risks, but certain steps can help them minimise these liabilities and avoid criminal penalties, according to safety and employment lawyer Fiona Austin.
Employees should be taught to "never, ever, wait for feedback", according to performance expert Jamie Resker, who says workers should supplement performance reviews and conversations with "self-driven feedback" from colleagues and clients.
The difference between coaching an employee and simply telling them what to do depends on a coach's ability to build rapport or "connect" with employees, says leadership strategist Steve Fearns.
