Of all the metrics HR teams can measure, customer focus potentially delivers the most impact to an organisation's bottom line, according to HR Daily Community member Jason Buchanan.
Employers and particularly their HR departments could avoid the bulk of complaints about pregnancy discrimination through good communication with employees, according to a partner at Hicksons law firm.
HR professionals can help foster an organisational culture of innovation by creating opportunities for employees to take deliberate risks, according to an expert on strategy.
Turnover at this organisation spiked up after it redefined leadership requirements, and asked those who didn't meet them to leave, but the positive impact on those who stayed has more than compensated for the turbulence, says its HR director.
Healthy conversations are the key to building organisational resilience and competitive advantage, according to leadership expert Mark Strom, who says conversation is to leading what communication is to managing.
Employees need continuous reinforcement to make the most of learning and development initiatives, so in an environment where budgets are shrinking, organisations should adopt a mix of traditional development programs and low-cost newer solutions, according to research.
Well-intending organisations risk unwittingly harming the cause of employment diversity if they don't invest time and expertise to help their new recruits beyond the starting line, according to a workplace strategy consultant.
Employers should view the Fair Work Commission's new anti-bullying laws as an opportunity, not a threat, according to lawyer Lesley Maclou, who says much of the publicity surrounding them is based on myths and misconceptions.
HR professionals who 'educate up' to senior executive level about commonly confused redundancy obligations can help organisations avoid costly payouts and media fallout, according to employment lawyer Murray Procter.
All employers should consider putting in place a workplace s-xual harassment prevention plan, even though such plans are only expressly prescribed in one jurisdiction, according to a risk management expert.
Recent events have shone a spotlight on whistleblowing, placing employers firmly on notice that their response to a protected disclosure could be subject to intense scrutiny. Watch this webcast to understand the role HR plays in this challenging space.
