Employers don't have to change the behaviour of every worker to fix a toxic culture; they should focus their efforts on "rapport leaders", says leadership and performance coach Peter Keith.
Understanding the informal networks that exist in an organisation can help HR avoid potentially damaging decisions, and mobilise key influencers during times of change, according to teamwork and leadership expert, Dr Hilary Armstrong.
Constant change is the new normal in business, so organisations need to find a way to communicate crucial safety and compliance messages to employees above the din, says communications expert Jonathan Champ.
The predictable effects of major budget and staff cuts include lost trust and disengagement, but with the right communications approach it is possible to minimise the damage, says communication specialist Jonathan Champ.
Most employers wouldn't dream of implementing new technology without training employees how to use it, but research shows the behavioural change required to make new systems a success is largely ignored.
When a Victorian utility company announced it had discovered an $80 million budget shortfall, staff knew they were in for a bumpy ride. What they didn't expect was to become more committed to the organisation during the cost-cutting exercise.
Changing the culture of an organisation is a long and tough exercise, and most of the time it fails. A critical mistake is to mimic the practices of leading organisations without going through the process that got them there, new research suggests.
As best practices in change management evolve, the groundwork laid by HR in training and leadership development is playing a crucial role in how nimble organisations can be, according to change expert Catherine Smithson.
Turnover at this organisation spiked up after it redefined leadership requirements, and asked those who didn't meet them to leave, but the positive impact on those who stayed has more than compensated for the turbulence, says its HR director.
A well planned and executed downsizing can result in change that is soon forgotten, but if things are managed badly, "people will talk about it for years", says Right Management's Bridget Beattie.
Some employers have successfully stepped up to the task of managing psychosocial safety, but in many other workplaces, initiatives are falling flat. Join us for an HR Daily webinar to understand what's holding back progress in this critical space and how to move forward.
