Many employers are now far more attuned to their employees' vicarious trauma exposure, but what they might not realise is their high performers are the most at risk, and that the signs can stay "hidden" in these workers for much longer, according to a mental health expert.
An employee's psychological injury was caused by real work events rather than "pure delusion", a commission has upheld in dismissing an employer's appeal.
Vicarious trauma has become a hot topic in recent years, but many employers continue to underestimate their exposure and rely on controls that don't go far enough, according to a mental health expert.
It wasn't reasonable for an employer to replace an employee's full-time colleague with two untrained casuals, who worked fewer hours and on different days, a commission has ruled in a psychological injury dispute.
Being sacked for serious misconduct after regularly complaining of workplace bullying and harassment would have made a manager feel like "a grave injustice had been perpetrated", the Federal Circuit Court has accepted in adverse action proceedings.
An employee who saw negative feedback as a "fallacious, malicious and libellous" attack on her reputation is not entitled to compensation for a psychological injury, a commission has found.
An employee's "odd and difficult" behaviours led to personality clashes with supervisors, which in turn aggravated his bipolar disorder and rendered his employer liable for workers' compensation, a commission has ruled.
Managing workplace violence and aggression as a psychosocial hazard requires considering not just the different risk profiles of particular workers, but how they respond differently to incidents, an expert says.
An angry phone call from a client made an employee feel like he was "under attack", and significantly contributed to his psychological injury, a commission has ruled.
Failing to properly consider whether an injured employee could perform modified duties has undermined an employer's defence to her psychological injury claim.
Costly legal disputes continue to highlight the many risks employers face when managing, disciplining, or dismissing employees while they are absent, injured or incapacitated. Attend this webinar for an up-to-date review of the legal framework applying to workplace absenteeism, injury and incapacity, and lessons from recent case law.