From case to culture (3 items)

The case of an employee who denied his messages about "love" to a colleague had any s-xual element raises broader issues for HR around communication and intent across different work cohorts, a conflict specialist says.

It's "absolutely" a leader's job to know how well their direct reports are managing their people, however many have no idea, a leadership expert says.

Employers should never underestimate the impact of microaggressions and other "low-level" entrenched behaviours, as they can escalate "very rapidly", an HR advisor says in our new series, 'From case to culture'.