HR leaders who practise being "everyday bold" will be better prepared to tackle the dual challenges of building employee trust and encouraging innovation, a conference heard this week.
After learning that its employees felt ill-equipped to deal with conflict, an organisation has built conversation skills in more than a third of its 4,200-strong workforce, and the results are palpable, its learning experience business partner says.
An employer is liable for a long-serving employee's psychological injury, after its poor communication about a restructure meant she found out about her demotion by chance.
An always-on feedback channel is driving some key initiatives at an employer of choice, where workers feel confident that what they say will "make a difference", its HR leader says.
Providing employees with clear role responsibilities and resources can prevent workplace conflict, while fostering altruism can mitigate its intensity when it does arise, new research has found.
The single most impactful thing hybrid leaders can do is to create "glue" in workplaces, by "sticking together, bonding and fusing talented people", a leadership expert says.
