Having hard conversations effectively is "an eminently learnable skill", made much simpler by using a framework for preparation, a coaching expert says.
Against a backdrop of escalating pressures and workplace complaints, equipping managers to handle performance and other issues more effectively will help lessen the likelihood of claims, a lawyer says.
Clearly aligning goals with values boosts performance, lifts culture, and drives a healthy relationship between leaders and employees, an executive coach says.
The pandemic has prompted a more "heartfelt" leadership approach, but some obstacles exist to managing "equal doses" of responsibility and innovation, a leadership specialist says.
At the same time as they drive diversity throughout their organisations, HR teams have work to do in addressing gender norms that undermine their own authority, Australian researchers suggest.
With workers now following "movements rather than brands", it has never been more important for employers to balance profit with purpose, a leadership specialist says.
Boards now expect a three-to-four-year process for internal CEO succession planning, with HR playing a vital role communicating with key players, developing relationships, and ensuring granular clarity around goals and expectations.
It's possible for managers to listen to employees' problems without taking responsibility for solving them, but many instead opt for EAP referrals, with some unwanted consequences.
