A call centre employer has reduced its staff turnover and absenteeism by more than 30 per cent in just six months - and doubled its engagement score - following a major culture overhaul driven primarily by employees.
In the last four years, an increasing number of workers have shown a desire to advance their career with their current employer rather than look elsewhere - even so, a lack of opportunity is expected to drive many away, according to new research from Leadership Management Australasia.
The number of employers that support staff in their career development - even at other companies - but have no program in place to try and get them back, is "absolutely gob-smacking", according to Engaged Talent general manager Geraldine Ellis-Maguire.
Retaining key talent is critical for the success of mergers and acquisitions, so employers should involve HR at - if not before - the due diligence stage, says Mercer Asia Pacific M&A business leader, Christine Deveney.
In response to an ageing population and predictions of further skills shortages, one of Australia's largest employers is taking concrete steps to encourage workers to think about their retirement earlier, and stay with the company for longer.
Lack of job enrichment is the leading cause of staff turnover, new research shows, but five key actions can help employers retain their highly valued employees.
Managers who view certain employees as "critical", without questioning their actions or their motives, could be putting the livelihood of their teams at risk, according to Workplace Conflict Resolution director Catherine Gillespie.
HR professionals should provide oversight and advice about position descriptions, but managers should ultimately "own" them, says HR consultant Michael Sleap.
Recent events have shone a spotlight on whistleblowing, placing employers firmly on notice that their response to a protected disclosure could be subject to intense scrutiny. Watch this webcast to understand the role HR plays in this challenging space.
After years of legislative and regulatory changes, employers' key compliance challenges continue to shift and evolve. Attend this webinar to catch up on recent developments and their HR implications, preparing you and your organisation for what lies ahead.
