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Don't let bullies charm you

Manipulative employees - who are charming one day and malicious the next - are the worst kind of bully, but few HR managers have the skills to identify or control them, says conflict-resolution expert and Casey Centre CEO Dr Mary Casey.



Blog post: How to create an engaged and engaging workplace

When "sameness" occurs, error rates, illness, accidents and stress levels soar causing huge loss of revenue, productivity and often staff. So what can HR do to create an engaged and engaging workplace? Here are some simple, low cost or no cost strategies...


Blog post: Social media's not just for "cool" brands

Most professional services firms are considered conservative, however we are starting to see them become more innovative with their use of the internet, and social media tools specifically, for their businesses. Here are a few examples of how social media can be used by a professional services firm...



Do your gifts make staff feel recognised, or resentful?

The right Christmas gift can make staff feel appreciated, but the wrong one can leave them feeling resentful, offended, or even discriminated against, says HR commentator Kate Southam.






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