Managers need the skills to have casual conversations - as opposed to confrontations - about minor performance and behaviour problems, says leadership consultant Steve Fearns.
Too often, what should be a simple conversation about performance or behaviour blows up into a confrontation, says leadership coach and life strategist Steve Fearns.
In this webcast, he sets out a framework for managers to:
get clear on an issue;
create self-awareness in employees;
provide non-threatening feedback;
approach counselling and discipline;
create responsibility and accountability in teams and individuals;
establish a team charter and expectations to "start again" and set ground rules; and
use internal policies and procedures to achieve better results.
There is no single performance management process endorsed by courts and tribunals, but their rulings demonstrate some "clear fundamentals" that employers should follow to avoid disputes and claims, according to employment lawyer Shana Schreier-Joffe.
A new National Australia Bank (NAB) policy is offering free counselling, flexible work and paid leave to workers who are suffering from domestic violence.
The Fair Work Act's bullying amendments will make it more difficult for employers to address performance issues at work, according to Maddocks partner, Ross Jackson.
What should employers do when mental illness affects an employee's performance? What is a reasonable timeframe for an improvement in conduct or performance? Listen to the answers to these questions and more in this podcast.
What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues.
The Federal Court has warned employers against using redundancy "as a pretext for getting rid of an undesired employee" after a university failed to examine a head of school's true motives for proposing an academic's retrenchment.
Employers can significantly save on retrenchment costs - and reap other benefits - by setting up an internal redeployment function, but they're likely to encounter seven big obstacles, says Suncorp recruitment manager Davin D'Silva.
