Leaders & executives | Page 78 (1,030 items)

HR departments often struggle to show that various programs they run add real value to the business, but one way to find out is to charge for them, says Thiess executive general manager of people, safety and environment, Peter Olsen.

Thinking outside the box is not just a nice thing leaders should try every now and then, it's a necessary skill employers should look for and cultivate, says leadership consultant Andrew Bennett.

It is neither possible nor practical for employers to understand the drivers of each individual worker - engagement must be employee-led in order to be sustainable, says Employerbility founder Kate Boorer.



This webcast, recorded in May 2013, explores:

• the link between engagement and productivity;
• the nine-step engagement ladder, and how to climb it;
• challenges employers face in improving employee engagement;
• what employee engagement leadership looks like; and
• the three steps to an employee-led engagement culture.

HR professionals should encourage managers to take all employee complaints seriously, because ignoring a "difficult" worker can lead to expensive legal claims and damaging workplace issues, says employment lawyer Shana Schreier-Joffe.

Organisations should foster ways for employees to share ideas - even when they can't all be used - because "being heard" is what counts in terms of engagement, says Transitions Optical Australia and New Zealand director Eric Breda.

Employees are more likely to remember a message or meeting when they've made an emotional connection with it, says management consultant Yamini Naidu.

The most important aspect of a company restructure is the individual conversations managers have with the people who are losing their jobs, according to Lee Hecht Harrison managing director Bruce Anderson, who says organisations that do this well can actually strengthen their employer brand.

HR departments are significantly under-resourced at the moment, and in danger of losing focus on their primary purpose as they struggle with ever-tightening budgets, according to Mercer principal Anthony Shippard.

The average office coffee run takes about 15 minutes, but lost time doesn't necessarily mean lost productivity, according to Positivity Institute founder and leading psychologist Dr Suzy Green.

An organisational change that goes badly can leave workers disengaged and resentful, but sometimes all that's needed to fix it is an opportunity to "vent", says Right Management managing director Bridget Beattie.