Day-to-day performance discussions do not usually warrant the offer of a support person, but if it's possible the matter will escalate, it's safer to err on the side of caution, says Macpherson+Kelley Lawyers principal Andrew Douglas.
What should you do when an employee wants to complain about bullying "off the record"? What is the role of a support person during investigations? Should you re-open an investigation when an employee provides fresh evidence? Lawyer Brad Petley answers these questions and more.
A business coach who publicly rebuked a senior employee during a team meeting acted reasonably, a tribunal has ruled, in rejecting the worker's psychological injury claim.
Spreading compensation evenly lets managers avoid difficult conversations with average and low performers, but can cause top contributors to lose motivation and leave, say remuneration experts at Taleo Research.
Employers that fail to properly investigate workplace issues and complaints before taking action risk falling foul of the Fair Work Act's procedural fairness requirements, says workplace lawyer Brad Petley.
2010 was an interesting year for HR professionals - the economy was in recovery-mode, but this brought with it the challenge of how to quickly boost depleted teams and motivate disengaged staff to better performance. The remaining provisions of the Fair Work Act came into effect, adding a whole layer of uncertainty to HR's responsibilities, along with new legal risks.
A Commonwealth Bank manager who so dreaded reporting his branch's poor customer service results to his peers that he attempted suicide has been awarded compensation by the Administrative Appeals Tribunal.
Organisations that are struggling because of a skills shortage, or preparing to face one in the future, should give their workers increased autonomy to use and develop the skills they already have, says University of London professor Francis Green.
Employees are bombarded with so much information each day that it can be difficult to ensure important HR messages are hitting the mark, says Baseline Training and Consulting principal trainer Dave Whitefield.
Some employers have successfully stepped up to the task of managing psychosocial safety, but in many other workplaces, initiatives are falling flat. Join us for an HR Daily webinar to understand what's holding back progress in this critical space and how to move forward.
