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A high-performance culture requires commitment from every single member of the team - and clear consequences for under-performance, says Hilti Australia managing director Jan Pacas.

Too often, what should be a simple conversation about performance or behaviour blows up into a confrontation, says leadership coach and life strategist Steve Fearns.



In this webcast, he sets out a framework for managers to:

• get clear on an issue;
• create self-awareness in employees;
• provide non-threatening feedback;
• approach counselling and discipline;
• create responsibility and accountability in teams and individuals;
• establish a team charter and expectations to "start again" and set ground rules; and
• use internal policies and procedures to achieve better results.

A new National Australia Bank (NAB) policy is offering free counselling, flexible work and paid leave to workers who are suffering from domestic violence.

What should employers do when mental illness affects an employee's performance? What is a reasonable timeframe for an improvement in conduct or performance? Listen to the answers to these questions and more in this podcast.

What does a best-practice process for managing difficult employees look like? Watch this webcast to understand your rights and responsibilities when managing performance and conduct issues.

Thinking outside the box is not just a nice thing leaders should try every now and then, it's a necessary skill employers should look for and cultivate, says leadership consultant Andrew Bennett.

Employers can significantly save on retrenchment costs - and reap other benefits - by setting up an internal redeployment function, but they're likely to encounter seven big obstacles, says Suncorp recruitment manager Davin D'Silva.

It is neither possible nor practical for employers to understand the drivers of each individual worker - engagement must be employee-led in order to be sustainable, says Employerbility founder Kate Boorer.



This webcast, recorded in May 2013, explores:

• the link between engagement and productivity;
• the nine-step engagement ladder, and how to climb it;
• challenges employers face in improving employee engagement;
• what employee engagement leadership looks like; and
• the three steps to an employee-led engagement culture.

Does your recruitment process result in the best candidates, or do you end up "settling"? This webcast covers best-practice tips for screening and assessing job applicants.

Organisations should foster ways for employees to share ideas - even when they can't all be used - because "being heard" is what counts in terms of engagement, says Transitions Optical Australia and New Zealand director Eric Breda.