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Chatbots can successfully improve employee experience and reduce HR's workload, while also encouraging ideas for workplace engagement strategies, according to a Gartner expert.

An employee who sent numerous texts to a colleague calling him "toy boy" and referencing molestation has failed to convince the Fair Work Commission he shouldn't have been sacked for harassment.

An employer has avoided stop-bullying orders after the Fair Work Commission found it was "proactive" in responding to workplace bullying allegations.

A union has successfully argued that an employer's enterprise agreement requires it to convert labour hire workers to direct permanent roles after a year's service, in a case that all labour hire users and providers should be "very concerned" about.

The notion of anonymity on social media is one area High Court justices appeared to grapple with in recent hearings involving an employee who was dismissed for online misconduct, according to a lawyer closely following the case.

An HR officer was so busy with the day-to-day management of an organisation that she had "little capacity" to appropriately deal with an employee's performance issues, the Fair Work Commission has ruled in an unfair dismissal dispute.

The Fair Work Commission has rejected an employee's claim that an HR manager adopted a "tick and flick" approach to her redundancy because of a heavy workload.

HR professionals are neither requesting feedback from, nor providing it to, candidates they engage with during the recruitment process, representing "a missed opportunity", according to a new study.

In response to a tightening candidate market, an employer has ramped up its efforts around talent mapping and engaging passive candidates, its people leaders say.

An employee's bullying behaviour towards a colleague wasn't serious enough to warrant her dismissal, especially since her employer failed to properly deal with the pair's interpersonal conflict, a tribunal has ruled.