Forward-thinking organisations are shifting HR functions away from their old "mental model" to instead view employees as customers, a conference heard this week.
An open and proactive approach to HR strategies ensures employees are engaged, leaders are in touch with their people, the organisation is agile, and it attracts and retains top talent – even in times of crisis – says a people leader.
Coles has shared how it handled recruitment demand escalating by more than five-fold over four weeks at the height of COVID-19's impact on supermarkets.
Maintaining a close eye on five specific recruitment metrics will be essential to pinpoint and address costly inefficiencies during the downturn, says PageUp's head of insights.
With the current crisis calling for a more strategic approach to workforce management, an industry advisor has outlined eight key themes that will help employers get ahead of the curve.
Amid big increases in application rates and completed assessments, employers can glean valuable insights to help improve the candidate experience, a specialist says.
With a headcount freeze in place due to COVID-19, EY is redeploying its talent acquisition staff into HR roles and intensifying its focus on skills mapping, says APAC people advisory services partner Matt Lovegrove.
The job market has shifted quickly in favour of employers in some areas but now is absolutely not the time to relax efforts to provide a good candidate experience, says PageUp's head of market research and insights.
The organisations that emerge strongest from the current economic crisis will be those that zero in on the most pressing issues while staying true to their longer-term vision and purpose, Mercer partners says.
Workplace bullying complaints continue to pose significant challenges for employers, including where the behaviour doesn't meet the legal definition of bullying or the threshold to make a claim. Watch this HR Daily Premium webcast to understand key lessons from cases where bullying complaints interact with other claims and issues.
What constitutes "best practice" when managing neurodiversity at work is evolving all the time. Watch this HR Daily Premium webcast to learn how to embed neuroinclusive practices into HR programs and every stage of the employment lifecycle.
