During a crisis, it's easy to get caught up in decision after decision, but referring back to organisational values has a grounding effect, according to people leaders at Coles and Medibank.
The shift to remote work occurred quickly and largely without consultation, but employers must ensure their return to workplaces factors in this important obligation, a lawyer warns.
Reviewing workplace culture now is the best way to manage safety and performance risks that lie ahead, while demonstrating a crucial "care factor" and reducing employees' uncertainty, an expert says.
Atlassian has focused on measuring how employees are doing instead of what they're doing during the pandemic, and is now sharing the tools it has developed to communicate and understand where people need support.
Major programs might be on hold but system 'tweaks' and employee support initiatives are helping employers raise their engagement scores despite workplace disruption.
A taskforce and response teams, weekly roundtables and revamped communication strategies are helping a food manufacturer respond quickly to COVID-19 disruptions, its HR director says.
Leaders who think they are communicating with employees in more detail and with more frequency due to COVID-19 might still be under-doing it, a psychologist says.
