Emotional intelligence is set to play a major role in the success (or otherwise) of organisations navigating their recovery from the COVID-19 crisis. Watch this webcast to understand what science says about leadership behaviour.
Forward-thinking organisations are shifting HR functions away from their old "mental model" to instead view employees as customers, a conference heard this week.
The pandemic has tested leaders' resilience in major ways, but on a positive note it's become "okay to say I'm not okay", says Coca-Cola Amatil's head of HR.
During a crisis, it's easy to get caught up in decision after decision, but referring back to organisational values has a grounding effect, according to people leaders at Coles and Medibank.
An open and proactive approach to HR strategies ensures employees are engaged, leaders are in touch with their people, the organisation is agile, and it attracts and retains top talent – even in times of crisis – says a people leader.
Reviewing workplace culture now is the best way to manage safety and performance risks that lie ahead, while demonstrating a crucial "care factor" and reducing employees' uncertainty, an expert says.
Costly legal disputes continue to highlight the many risks employers face when managing, disciplining, or dismissing employees while they are absent, injured or incapacitated. Attend this webinar for an up-to-date review of the legal framework applying to workplace absenteeism, injury and incapacity, and lessons from recent case law.