Emotional intelligence is set to play a major role in the success (or otherwise) of organisations navigating their recovery from the COVID-19 crisis. Watch this webcast to understand what science says about leadership behaviour.
Forward-thinking organisations are shifting HR functions away from their old "mental model" to instead view employees as customers, a conference heard this week.
The pandemic has tested leaders' resilience in major ways, but on a positive note it's become "okay to say I'm not okay", says Coca-Cola Amatil's head of HR.
During a crisis, it's easy to get caught up in decision after decision, but referring back to organisational values has a grounding effect, according to people leaders at Coles and Medibank.
An open and proactive approach to HR strategies ensures employees are engaged, leaders are in touch with their people, the organisation is agile, and it attracts and retains top talent – even in times of crisis – says a people leader.
Reviewing workplace culture now is the best way to manage safety and performance risks that lie ahead, while demonstrating a crucial "care factor" and reducing employees' uncertainty, an expert says.
The COVID-19 crisis has disrupted organisations in countless ways, but it also provides an opportunity to reset some important elements of workplace culture. This webinar discusses team rebalancing, listening strategies, and welfare discussions.
New research from Deloitte highlights which workforce insights HR should be reporting back to leaders to help organisations succeed in today's changing environment.
As COVID-19 restrictions loosen and organisations that have weathered significant disruption prepare for further change, some leaders remain in crisis mode, some are stabilising, and some are considering opportunities for reinvention, a leadership specialist says.
General protections claims are the fastest-growing category of applications in the Fair Work Commission, with reforms now underway to stem the tide. This webinar will discuss important developments in both procedural issues and case law.