Communication, collaboration & innovation | Page 4 (629 items)

CEOs are expecting AI to help organisations achieve new efficiencies in 2026, and it will, but HR leaders should be priming them to anticipate inefficiency first, a Gartner director warns.

Increased ability to generate new ideas, improved empathy and better decision-making are just some of the workplace benefits experienced by users of psychedelic dr-gs, a study has found.

One of HR's most important tasks is to help leaders understand how they're perceived by others, but the risk of causing "great offence" means it's falling by the wayside, a leadership authority says.

There's a growing tendency for employees to use "boundary setting" to justify cold, impersonal behaviour, which might require employers to set more explicit expectations for professional conduct.

Research to investigate so-called "Zoom fatigue" has found that up until a certain duration, video meetings are now less exhausting than in-person meetings.

Working in a context of increased anxiety is causing leaders to regularly say things that result in "little bruisings" for those below them, and leave employees feeling disregarded and dismissed, a leadership specialist says.

A growing number of employees are lacking motivation and feeling "stuck" at work, which calls for a back-to-basics approach from their managers, often with HR's help, a Gartner director says.

It's important to prepare for difficult conversations, but when managers do so with the wrong mindset it undermines their results, a behavioural specialist says.

Workplaces would be better if both leaders and employees paid more attention to how others are feeling, however certain types of empathy come with psychosocial risks, a leadership specialist and a neuroscientist warn.

Empathy has the power to transform hidden workplace resentment into constructive dialogue, but in many organisations it's still seen as a soft skill rather than a powerful leadership tool, a strategy consultant says.